You’re aware that when you make a purchase with your credit card, you’re essentially borrowing money from the credit card company. And if for some reason, you decide you don’t want the item anymore, or it was never what you wanted in the first place, you may be wondering if you’re eligible for a refund. We’ll discuss the reasons why you might be eligible for a credit card refund after making a purchase.
1. The Product Wasn’t Delivered
If the product you ordered from a merchant was never delivered to you, you can ask for a refund. While some merchants simply neglect to deliver your order or lose it in transit, others take your money and disappear. The latter is more common than one might think, so don’t feel bad if this happens to you. Simply submit a complaint to your credit card company with evidence that the purchase was made and the product never delivered, and you’re likely to get your money back.
2. The Product You Received Isn’t What You Ordered
If you ordered one thing but received something completely different, it may be eligible for a refund as well. If you can prove to your credit card company that the product they sent you doesn’t match the description they provided, you’re probably in luck. This is another common scam merchants use to make a quick buck, but don’t let them get away with it. Make sure you have your evidence saved and your claim submitted for reimbursement.
3. You Received Less Than What You Ordered
Merchants make mistakes. It’s true, and it happens more often than you’d imagine. While your first instinct might be to blame the merchant, you should always try to talk things out with them first. Sometimes the problem can be fixed on their end without having to put in a formal claim or request for reimbursement. But if all else fails and the merchant is unwilling to cooperate, submitting a complaint should be your next course of action.
4. You Received Your Product Damaged or Defective
The same goes for if your product is damaged or defective when you receive it. Sometimes the merchandise isn’t packaged properly, and it might arrive in less-than-impressive condition. But depending on what kind of merchant they are, they may be willing to compensate you for their mistake with a refund. Don’t hesitate to submit a complaint to your credit card company if this happens to you and the merchant isn’t willing to replace it with another product, especially if the damage wasn’t your fault.
5. You Were Double Charged for One Product
If you made a purchase and were charged for it twice, then your credit card issuer should reimburse you. This is another common trick merchants use to make an extra buck or two from unsuspecting customers who don’t notice the charge on their statement until they’ve left the building. If this happens to you, submit a complaint as soon as possible so your credit card company can refund the second charge to your account.
There are several reasons why you may be entitled to a refund after purchasing an item with your credit card. However, it’s crucial to note that credit card refunds can take time. Most credit card issuers will process the refund within 5-14 days, depending on various factors. If you have any questions or concerns, contact your credit card issuer today to learn more about the process for getting a refund with your credit card.